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About Us

We are experts in underwriting and claims, with both technical capability and deep knowledge of the areas we insure. We put the people we serve at the heart of everything we do, creating strong, balanced working relationships - so you can expect first-rate service and the support of experts who understand your world.

And in providing this, Alliance Marine International Insurance continues to become a stronger partner for you. It's a virtuous cycle, and in today's complex and integrated world it matters more than ever.

How we do business

Managing risk

Our risk management framework helps us to identify, assess and manage all of the key internal and external risks for achieving our plans and objectives.

Claims

If you have a query regarding our products or would like to make a claim, please contact us.

Customer service

We encourage feedback from our customers and take complaints very seriously.

Speak Up

We have a Speak Up Policy that provides confidential reporting arrangements so people can raise concerns in confidence.

Treating customers fairly

We ensure we put the interests of our clients and customers at the heart of everything we do and treat them fairly at all times.

Gender pay gap report

Gender pay gap report promotes greater transparency and action around pay disparities, a measure Alliance Marine International Insurance welcomes and is fully committed to.

We Provide Best Services

P&I

Our specialist P&I insurance products are carefully designed to protect ship owners, operators and charterers from a wide range of legal liabilities. They are supported by class leading underwriters, a dedicated claims team with 24/7 emergency service and a Client Services Desk to provide you with all the help, support and advice you need.

Loss Prevention Services

At Alliance Marine International Insurance Ltd., we always go the extra mile for our clients. One way we do that is by providing expert service and advice through our Loss Prevention Services (LPS). Our LPS professionals are at your disposal and can help with any question you may have. Whether you are faced with a technical, nautical or legal issue, we have the knowledge and experience to help.

Marine

As one of the world’s leading Marine insurers, we have a diverse product portfolio, which can be adapted to many types of business. Our focus on service and technical expertise, make us an ideal partner if you want to help your clients protect their global assets.

Cargo

With business mobility on the increase, cargo insurance is a top priority for companies looking to transport goods by land, sea or air. But in today’s volatile world, the threat of loss or damage has never been greater, which is why it’s important to work with an insurer that truly understands the market.

Hull

Our portfolio of hull and machinery business is both large and varied. We provide expert underwriting, but more than this, we deliver a service that provides far-reaching support. Whether you're looking to protect a small tugboat, an inland craft or a large cruise vessel, hull insurance is an important product in today's marine industry. As well as paying for necessary repairs to your vessel's hull, it covers the cost of machinery malfunctions and problems with on-board equipment. So if anything goes wrong, you don't have to worry about the financial implications of putting it right

Marine & Energy Liability

Specialist products, straightforward processes and outstanding service levels have helped us to become a leading name in Marine Liability insurance. With the support of our broker partners, we help global businesses to balance human safety, ecological protection and economic security. Rather than relying on standard products, we use our detailed knowledge of the market to build meaningful solutions that match your individual needs. Cover options include everything from ports, terminals and shipyards, to road, rail and watercraft liabilities. Whether you’re looking to protect crew, cargo or high risk exposures, our expert underwriters will take the time to understand your business and put together a plan that’s right for you.

Our Vision

Our Vision is to be market leaders in complex risk, deliver great service and value for clients, build a modern business with a values led culture and be a great place to work.


Our Values

Our Values serve as our foundation to secure our world’s potential.
1. Client Understanding – We put our clients at the heart of everything we do.
2. Respecting each other – We treat each other fairly, and encourage and value individuality.
3. Probity – We do the right thing, and work with partners that share our values.
4. Kaizen – We continuously strive to improve, and try new things to change for the better.
5. One team – We collaborate and work as a team, sharing knowledge to be the best we can be.
6. Courage to challenge – We invite challenge from others and have the courage to challenge the status quo.

Address

  • International House
    124 Cromwell Road
    London
    SW7 4ET
    United Kingdom

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